FAQ 2018-01-29T06:52:40+00:00

Frequently Asked Questions

What is Trippki? 2018-01-22T10:01:20+00:00

Trippki is an ecosystem application that revolutionises the hotel booking industry by disintermediating existing OTA (Online Travel Agent) models. Trippki takes a crypto-economic approach to incentivise the direct sharing of value between hotels and the customer. By using the platform customers earn TRIP Token, a crypto-asset based loyalty reward.

For the customer Trippki is a familiar user interface of a hotel booking platform, yet with much better deals in terms of rewards and promotions.

Who is building the Trippki Software? 2018-01-22T10:00:31+00:00

The Trippki team has a mix of expertise across OTA software, decentralised technology and payment systems. Dapphub (the team behind Maker DAO) are building the Token Contract and are advising on the Smart Contract infrastructure. Our in house technical team are the primary architects and developers for the reward, payment system and front end application and will work with contracted third parties as required.

Why are you building on the Blockchain? 2018-01-22T10:00:00+00:00

Online hotel booking is a classic example of a market that heavily relies on intermediaries. This creates overheads at the expense of customers and businesses, while third parties profit. This is what Blockchain technology was designed to disrupt.

Blockchain technology allows the creation of a decentralised digital economy that doesn’t rely on a third party to function. That magical innovation allows for our protocol/token, TRIP, to be a non-dilutive alternative to traditional loyalty rewards schemes, while allowing value to be shared amongst the eco-system participants.

Why Ethereum? 2018-01-22T09:59:30+00:00

Ethereum provides the most mature infrastructure and tools for building complex DApps and has a strong community of developers working to continually improve the ecosystem. Ethereum is not trivial to work with, but our team has an understanding of how to make the best use of the infrastructure having followed the project since it’s inception.

Trippki will always run on top of Ethereum, yet as new decentralised application platforms come along (i.e. EOS, DFinity) we will consider integrating with them only if it improves the Trippki ecosystem.

Is your product decentralised? 2018-01-22T09:59:07+00:00

Trippki is an open protocol and is designed to evolve into a fully decentralised autonomous economy. TRIP token is fully decentralised from the start, as well as other fundamental components. To bootstrap the system some of the transactions will be processed on servers including fiat transactions to ensure wide adoption. During the bootstrapping phase we make sure that all the off chain components are incentivised to act honest, and have no way to manipulate the system. For more information read the architecture section of the WP. Initially the UI is hosted centrally but once the MVP is out releasing Swarm and IPFS versions is on our roadmap.

What is the difference between Trippki and other reward token schemes? 2018-01-22T09:58:46+00:00

Whereas traditional reward points are inflexible and difficult to redeem, TRIP tokens are a cryptographically secure and decentralised token that are redeemable at the holder’s discretion.

What is the difference between Trippki and Travelcoin or Winding Tree? 2018-01-22T09:58:22+00:00

Trippki supports any decentralised project associated with Travel that supports the ecosystem. All of the teams building decentralised solutions for travel industry are doing very important work, all are covering different areas.

For example, apart from differences in crypto-economic design – Winding Tree is not planning to deliver a user facing product, and expect third party engineers to build on top. We believe that a good UI is a cornerstone of wider adoption of the system. And the adoption is necessary to make the economics work.

Is there a pre-sale? 2018-02-06T16:02:23+00:00

For detailed pre-sale conditions please ping us on Telegram.

Will Trippki tokens be traded on exchanges? 2018-02-06T16:05:24+00:00

Yes of course this is one the key aspects of Trip Tokens unique transferability versus existing rewards programmes.

How can I participate in the Trippki Token distribution? 2018-01-22T09:57:05+00:00

You will need to send ETH to the official Ethereum smart contract address set forth during the distribution window. Don’t send any ETH from exchanges, and only send ETH from an address that you have full control over.

Only send ETH to the official smart contract address, make sure it comes from the official Trippki source – website. We are taking all precautions against phishing attacks, but it is still recommended to stay vigilant and do double-check this address against Etherscan before sending ETH. Beware of the fact that the contract address WILL NOT be released any time before the token sale period.

How much are you planning to raise? 2018-02-06T16:08:53+00:00

We have set a Soft Cap of $12M and a Hard Cap of $15m.  We have set the Soft Cap of $12M to allow participants to take full advantage of pre-sale bonus discounts while still providing Trippki with enough funds to develop, launch and market the solution. The difference between the soft cap and hard will give us extra marketing funds to achieve network affect in a shorter time frame.  Unlike many other ICO’s increased funds will allow us to acquire users quicker and become a key player in this $550b industry.

Which currency do you accept for the token launch? 2018-01-22T09:52:11+00:00

We only accept ETH. Holders of other cryptocurrencies can easily convert to ETH with services such as Shapeshift https://shapeshift.io or Changelly https://changelly.com/ for a small fee. Conversion might take time, so ensure that you get your ETH in advance.

What wallet should I use? 2018-01-22T09:50:55+00:00

TRIP is Ethereum based so you can use any Ethereum wallet that supports ERC-20. We recommend MEW (MyEtherWallet) or Metamask – both are very easy to use. We also recommend Hardware wallets such as Trezor, Ledger and Keepkey. More advanced users are of course welcome to use their favourite Ethereum implementation.

Can I use Jaxx? 2018-01-22T09:50:31+00:00

Jaxx will not display TRIP token balances. Use the wallets we have recommended. However if you do send ETH to Trippki token sale contract from Jaxx, follow their instructions on how to export your keys. You will see your TRIP balance and will be able to use your TRIP after uploading those keys to a recommended wallet. Please, keep your private keys secret & take care of the passwords from the private keys you keep encrypted.

Can I use Exodus wallet? 2018-02-06T16:10:23+00:00

Please, use recommended wallets. Exodus is not open source (which means its security can’t be publicly audited) and requires a registration.

Can U.S. residents take part in the Token launch? 2018-01-22T09:49:47+00:00

Unfortunately residents and entities based in the US, Iran and N.Korea are excluded from purchasing Trippki Tokens during the token distribution. This applies to US citizens, in part, due to the logistical challenges associated with differing regulations in the many states of the United States of America.

How is Trippki structured legally? 2018-01-22T09:49:26+00:00

Trippki is a legally registered entity of Gibraltar and has a research group based in the UK.

What is the expected RoI? 2018-02-06T16:11:23+00:00

TRIP is a functional token that powers the Trippki reward system.  TRIP Token value comes from the access to a cost efficient, universal, loyalty points system in an industry set to be worth over $1trn in 2020.

Is this software opensource? 2018-01-22T09:48:08+00:00

Yes. The Ethereum Blockchain is public and all our codebase is open source.

Is there a Github repository? 2018-02-06T16:12:30+00:00

Yes.  Will update our Trippki organisation public repository with new content as it is being released. Please visit https://github.com/Trippki/

Is this an open protocol that businesses can integrate with (build apps on top?) 2018-01-22T09:46:58+00:00

Absolutely! As a matter of fact it’s what we find extremely exciting about the TRIP protocol. Its decentralised nature makes it unstoppable and could plug into any application in need of a global reputation and reward ledger.

Wouldn’t Gas price be cost-prohibitive for the Trippki ecosystem? 2018-01-22T09:46:36+00:00

Trippki is at an early stage and we see ourselves not only growing with Ethereum, but also contributing resources towards research regarding scalability. We love the work that the guys at TrueBit and Raiden are doing and will support it as we can.

Is Trippki scalable? 2018-01-22T09:46:18+00:00

The Trippki reward protocol has been designed to scale. But we are aware of questions regarding Ethereum’s own scalability. Trippki project is planning to put a proportion of funds and available skill into researching and contributing to the development of scalability solutions (i.e. TrueBit, Raiden) as well as working on in house payment channel implementations.

How will customers receive their tokens when making a booking? 2018-01-22T09:45:41+00:00

Whenever a customer completes a transaction with a hotel (this can be payment at checkout, payment on reservation after the cancellation period, or whatever the hotel wishes it to be) the service rewards the customer with TRIP tokens. The TRIP will be sent to the customer’s wallet, which will be associated with their reputation and ID.

How will customers store their Trippki Rewards? 2018-01-22T09:45:25+00:00

TRIP can be stored in a digital wallet and the Trippki team is actively engaging with ERC-20 based storage solutions such as hardware wallets and debit cards.

How the funds will be distributed? 2018-01-22T09:44:30+00:00

The majority of the funds raised (75%) will be used for System Development, Marketing and Business Development. The remainder of the funds will used for Research, Operations and Legal.

Who will control & audit The Vault? 2018-01-22T09:44:07+00:00

The Vault is a smart contract whose function is to bootstrap uptake of the Trippki Reward Service. 40% of the total supply of TRIP will be made available for distribution through The Vault, proceeds from TRIP sold in the vault will be used to buy TRIP back from the open market and burn it.

Will Trippki charge commission in the same way as other OTA’s? 2018-02-06T16:13:36+00:00

Initially, for hotels that use the Trippki UI there will be a service fee of 2.5%, which is dramatically lower than any other OTA platform. We can work with this level of fee due to the crypto-economic approach incentives of the TRIP Reward System. As the system generates network effect we will look to reduce this fee even further.  Our eco system is about sharing the value between hotels and customers and traditional models share it between OTA’s and Search Engines and advertisers.

How do customers get a discount without breaking price parity agreements? 2018-01-22T09:42:53+00:00

Trippki’s customers will receive TRIP loyalty rewards. The value of the overall transaction is equivalent the price agreed by hotels with other OTA’s and hence does not break price parity agreements.

Do the customers have to pay with Crypto or Fiat or Both? 2018-01-22T09:42:32+00:00

Customers will be able to pay with cryptocurrencies as well as other traditional forms of payment (i.e. PayPal, credit cards). As much as we love cryptocurrencies, we do understand and appreciate that in the short term many guests would still like to pay by traditional methods.

Have any hotels shown interest? 2018-02-06T16:14:10+00:00

We have already signed up 9 independent hotel groups and are in late stage discussions with another 6 hotel groups. These hotel groups already give us global geographical spread and cover both business and leisure sectors of the market.  Individual details to follow in our blogs

How will Trippki compete with the likes of Booking.com and Expedia? 2018-01-22T09:41:48+00:00

Trippki has a deep passion towards creating a better relationship between hotels and their customers. Through the economic incentivisation of TRIP Rewards we believe that we can create a network effect and take market share away from existing OTA’s

Trippki doesn’t have $4 billion dollars of advertising revenues, so how will it be effective in advertising the hotels to guests? 2018-02-06T16:15:36+00:00

We believe in economically incentivising the hotels and their customers. Our Loyalty token TRIP is highly attractive due to its transferrable and tradable nature allowing individuals the freedom to spend it wherever and however they choose.  TRIP allows hotels to tailor-make the offering to their guests, something that they cannot do for you right now.  It’s a win-win eco-system.

Is Trippki similar to Airbnb? 2018-01-22T09:40:55+00:00

Trippki is not similar to Airbnb. Our driver of demand is the distribution of TRIP, making sure that all counterparts are incentivised proportionally. We believe that a token based economy will allow for a fairer resource allocation and therefore will liberate hotels as well as individuals.

Do the hotels need to understand anything about cryptocurrencies generally to use Trippki? 2018-02-06T16:16:36+00:00

Hotels need no understanding of cryptocurrencies to participate on the Trippki platform. Hotels will be paid in whatever currency they prefer either fiat/crypto through our in-built payment system.

Still need help? Send us your question!

Join our forums or email us at info@trippki.com and let’s start the conversation.

FAQ Foot